Product Care

Product Information & Care

About your piece:

  • All timber pieces have been kiln-dry for little to no movement and have had multiple coats of hard wax oil applied to the top and bottom
  • We ask that you please keep your piece away from direct sunlight and excessive heat directly over/under, as this may cause the timber warp/cup/discolour 
  • Any warping or bowing that makes your piece unstable will be covered under your 7 year warranty as well as any cracks in the resin from natural movement
  • Wet areas pieces that are made with timber e.g. (vanity tops) will be coated with a 2pac sealant (water resistant) 
  • Steel legs for tables have a threaded insert and furniture screws so table legs can be detatched for easy dismantling

Cleaning/Care:

  • Your piece has a ceramic coating applied for scratch/water/stain resistance to assist with natural wear and tear that occurs
  • We Insist that when cleaning/wiping down your piece you use a chemical free spray or just water with a microfibre cloth, please do NOT use chemicals to wipe/scrub timber, it may stain or discolour
  • We do provide a free bottle of spray cleaner and a microfibre cloth that will prolong the life of the finish of your piece, you can also purchase more when needed
  • Stains from drinks/liquids ect can be fixed for a fee, or to prevent this from happening you can also purchase some custom coasters from us to go along with your table